Refund Policy

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Refund Policy

Last Updated: March 2026

Overview

This Refund Policy outlines the circumstances under which refunds may be issued for consulting services provided through this website.

Our services focus on consulting, optimization, and advisory work related to digital platforms, marketplace listings, operational workflows, and revenue performance.

Because these services involve time, analysis, and strategic implementation, refunds are handled according to the guidelines below.

Consulting Services

Payments made for consulting services generally cover time, expertise, analysis, and implementation work.

Once consulting services have been delivered or work has begun, payments are typically non refundable.

However, we aim to maintain fair and transparent client relationships and will review refund requests on a case by case basis.

Eligibility for Refund Requests

Refund requests may be considered in the following circumstances:

• A service was purchased but no work has yet begun
• A billing error occurred
• A payment was processed incorrectly or duplicated

Refund requests must be submitted within 7 days of the original payment date.

Non Refundable Situations

Refunds are generally not issued for:

• Completed consulting services
• Strategy or advisory sessions that have already taken place
• Work that has already been delivered or implemented
• Performance outcomes influenced by external platforms, market conditions, or third party systems

While our services aim to improve business performance, specific revenue or performance results cannot be guaranteed.

Third Party Platform Transactions

Our consulting services may involve working with businesses operating on third party platforms.

Refunds, chargebacks, or transaction disputes related to those platforms are governed by the policies of the respective platform and are outside our direct control.

Processing Refunds

If a refund is approved, it will be processed through the original payment method used during the transaction.

Depending on the payment processor or financial institution, refunds may take 5 to 10 business days to appear on the customer’s account.

Payments processed through secure processors such as Stripe will follow the refund processing timelines established by those providers.

Dispute Resolution

If a client has concerns about a charge or service, we encourage contacting us directly before initiating a payment dispute with a bank or payment provider.

Most issues can be resolved quickly through direct communication.

Contact

To request a refund review or report a billing issue, please contact us using the contact information provided on our website.

Please include:

• Your name
• Date of payment
• Description of the issue

Our team will review the request and respond as soon as possible